Privacy Policy

Dafa Privacy Policy – Data Protection Malaysian Players

Last Updated: January 2026

This document transparently explains how dafa collects, uses, stores, and protects your personal data. Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously.

256-bit SSL Encryption

All data transmitted between you and dafa is protected by bank-grade encryption.

No Data Sales

Dafa never sells or lends your personal data to any third party.

Control in Your Hands

You have the right to access, update, or request deletion of your personal data.

Confidentiality Guaranteed

Your account and transaction information is kept strictly confidential and is never shared without your consent.

Important Note: By using the dafa platform, you agree to this Privacy Policy. This Policy is to be read together with the Terms and Conditions ours, and together they form the entire agreement between you and dafa.

01Introduction & dafa's Commitment to Privacy

Dafa ("we", "Platform") is fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy ("Policy") explains in detail how we handle the personal information you provide when registering, using, and interacting with the dafa.bar platform.

We understand that players' trust in our platform depends greatly on how we manage their data. That's why we've built a comprehensive data protection system using the highest industry standards, and we comply with applicable data protection laws in Malaysia.

This Policy applies to all users of the dafa platform, including website visitors, registered members, and active players. It covers all our platforms — the dafa.bar website, iOS and Android mobile apps, and any related services we offer.

Privacy at dafa is more than a written policy — it's a core value that shapes how we design every feature and process on the platform. Play with complete peace of mind.

02Types of Personal Data We Collect

Dafa collects personal data from you in several ways — directly through the registration process and platform usage, and automatically through lawful tracking technologies. The following are the categories of data we collect:

Data Category Example Information How It Is Collected
Identity Data Full name, date of birth, MyKad or passport number Registration form & KYC
Contact Data Mobile phone number, email address Account registration
Financial Data Bank account details, e-wallet information, transaction history Deposits & withdrawals
Technical Data IP address, device type, web browser, operating system Automated platform logs
Usage Data Game history, pages visited, session duration Analytics platform
Communication Data Live chat records, support emails, filed complaints Support interactions

We only collect data that is strictly necessary for the purposes stated in this Policy. We do not collect irrelevant or excessive data beyond what is required to operate the platform.

03How We Use Your Personal Data

The personal data we collect is used for the following legitimate and transparent purposes:

  • Account Management: To create, verify, and manage your player account, including a secure login process.
  • Transaction Processing: To securely and promptly process deposits, withdrawals, and all financial transactions made within your account.
  • Identity Verification (KYC): To verify your identity in compliance with anti-money laundering regulations and to prevent fraud.
  • Customer Support: To manage and resolve inquiries, complaints, or technical issues you report to us.
  • Platform Security: To detect, prevent, and investigate fraudulent activity, multi-account use, or other security threats.
  • Experience Personalisation: To personalise content, promotions, and game recommendations based on your preferences and playing habits.
  • Important Communications: To send important notifications regarding your account, policy changes, or relevant technical information.
  • Legal Compliance: To meet the reporting and compliance obligations applicable to our operations.
You can opt out of marketing communications from dafa at any time through your account settings or by contacting our support team. This will not affect your use of the account or services.

04Data Sharing with Third Parties

Dafa does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is an unconditional commitment with no commercial exceptions.

However, in the normal operation of the platform, your data may be shared with the following limited categories of third parties, and only to the extent strictly necessary:

  • Payment Providers: Minimal transaction information is shared with approved banks and e-wallet providers solely to process your deposits and withdrawals.
  • Game Software Providers: Certified game providers such as Evolution Gaming and Pragmatic Play may receive game session information required to technically operate the games.
  • KYC Service Providers: Registered and regulated third-party identity verification companies are used to securely process KYC documents.
  • Relevant Authorities: Data may be shared with regulatory authorities or law enforcement when required by law, without requiring your prior consent in such cases.

All third parties we work with are bound by strict confidentiality agreements and must adhere to data protection standards equal to or exceeding our own.

Should there be any significant changes to our data sharing practices, you will be notified in advance via email or in-platform notification before those changes take effect.

05Data Storage & Security Measures

Dafa stores your personal data on fully protected servers with multi-layered security infrastructure. All data is transmitted using HTTPS with 256-bit SSL encryption — the same standard used by major Malaysian banking institutions.

Technical Security Measures We Implement:

  • Encryption of data in transit using TLS 1.3.
  • Encryption of data at rest for all sensitive information.
  • Multi-layered firewall and intrusion detection system (IDS) operating 24/7.
  • Role-based access control (RBAC) ensuring only authorised personnel can access sensitive data.
  • Regular security audits by independent third parties.
  • Regular data backups and a tested disaster recovery plan.

Retention Period: We retain your personal data for as long as your account is active and for a period of 7 years after account closure to meet applicable legal and financial regulatory requirements. After this period, data will be securely deleted or anonymised.

While no system can guarantee absolute security, dafa continuously strives to implement the highest reasonable security standards to protect your data from unauthorised access, disclosure, or destruction.

06Cookies, Tracking Technologies & Analytics

The dafa platform uses cookies and similar tracking technologies to enhance your experience, understand usage patterns, and maintain session security. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
  • Preference Cookies: Saves your preferences such as language settings and interface theme to ensure a comfortable experience.
  • Analytics Cookies: Helps us understand how players use the platform — most visited pages, session duration, and navigation patterns — so we can continually improve our services.
  • Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorized access.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Note: Disabling all cookies does not mean you are no longer tracked at all — some basic technical information may still be recorded for security purposes.

07Your Privacy Rights as a Dafa Player

As a dafa player, you hold the following privacy rights, which we fully respect:

Right of Access

You can request a copy of all personal data we hold about you at any time.

Right to Rectification

You can request correction of any inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data, subject to legal retention obligations.

Right to Restriction

You can request that we restrict the processing of your data under certain circumstances.

Right to Data Portability

You can request your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact the dafa support team via live chat or email. We will process your request within 30 business days. No fee is charged for reasonable privacy rights requests.

08KYC, Anti-Money Laundering (AML) & Compliance

Dafa has legal obligations to implement Know Your Customer (KYC) procedures and comply with applicable anti-money laundering (AML) laws. This process requires us to collect, store, and in some cases report certain information to the relevant authorities.

Identity verification is required before your first withdrawal can be processed. Documents submitted during KYC — including copies of your MyKad or passport and proof of address — are stored securely using full encryption and are accessible only to staff with specific authorisation for compliance purposes.

In cases where suspicious activity is detected, dafa has a legal obligation to report to the relevant authorities without requiring consent from the player concerned. This is a legal requirement that cannot be waived.

Information submitted during KYC is not used for marketing purposes or shared with any party other than as required for stated legal compliance obligations. The confidentiality of your identity documents is our priority.

09Children's Privacy

The dafa platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.

If we find that personal data belonging to a minor has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has an account at dafa are encouraged to contact us directly.

Important Reminder: If you suspect any individual under the age of majority is accessing the dafa platform, please contact our support team immediately so that appropriate action can be taken.

10Amendments to This Privacy Policy

Dafa reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or updated platform features. All material amendments will be communicated to you via:

  • In-app or on-site notifications on dafa prior to changes taking effect.
  • Email to the address registered in your account for significant amendments.
  • Update the "Last Updated" date at the top of this document.

Continued use of the dafa platform after amendments take effect constitutes your acceptance of the updated policy. If you disagree with any amendments, you have the right to close your account before the effective date of those changes.

Previous versions of this Privacy Policy are available upon request from our support team for your reference.

11Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the dafa team is ready to assist. You can reach us through the following channels:

  • Live Chat: Available 24/7 directly within the dafa platform — the fastest way to get an immediate response.
  • Privacy Email: [email protected] — please include "Privacy Inquiry" in your email subject line.
  • Response Time: General privacy inquiries are answered within 5 business days. Formal privacy rights requests are resolved within 30 business days.
We take every privacy-related inquiry seriously. Our team is trained to handle privacy matters with the sensitivity and professionalism they deserve.

Why Malaysian Players Trust dafa's Privacy Practices

Data protection is more than a promise on paper — this is how we put it into practice every day.

Industry-Grade Secure Infrastructure

Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and 24/7 security monitoring by dafa's dedicated technical team.

Strictly Controlled Data Access

Only staff with specific authorization and a legitimate business need may access player data. Every access is logged and regularly audited to ensure there is no misuse.

Policy in Local Language

Dafa has written this Privacy Policy in clear, plain English — not confusing legal language — so Malaysia players truly understand their rights.

No Data Use for Third-Party Advertising

Your gameplay habits and personal data are never shared with advertising companies or social media platforms. Your data is used solely to enhance your experience on dafa.

Ongoing Legal Compliance

The dafa compliance team continuously monitors developments in Malaysian and international data protection law to ensure our policy always meets the latest requirements.

24-Hour Privacy Support

The dafa support team is trained to handle privacy-related inquiries with care and sensitivity. You can reach us anytime via live chat for immediate assistance.

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Play at Dafa with Full Confidence

Your personal data is fully protected. Register an account now and enjoy a safe, fair, and enjoyable gaming experience with over 500,000 Malaysia players.

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